Frequently Asked Questions
Everything you need to know about your GRiZ Merch Universe order
How long will it take for my order to arrive?
Standard shipping usually takes 3-7 business days within the domestic US, while international orders can take 10-21 business days depending on customs processing.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items. Please ensure all original tags are attached to be eligible for a full refund.
How should I care for my GRiZ printed hoodies and tees?
To preserve the quality of the prints, we recommend washing your garments inside out in cold water and tumble drying on low heat or hanging to dry.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and estimated delivery times will be calculated at checkout based on your location.
How can I track my package?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.